Laura Luther, Alexander Brem und ich vermessen in unserem soeben erschienenen Aufsatz die UX-Forschung bibliometrisch.

Abstract:

User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics.

Reference:

Luther, L., Tiberius, V., & Brem, A. (2020): User Experience (UX) in Business, Management, and Psychology: A Bibliometric Mapping of the Current State of Research, Multimodal Technologies and Interaction (Special Issue: Understanding UX through Implicit and Explicit Feedback), 4(2), 18. doi:10.3390/mti4020018.